How Can We Help You?

Getting started is easy! Sign up for a free account, complete your business profile, import your existing data (or start fresh), and you're ready to go. Our onboarding wizard will guide you through each step. You can also schedule a free demo with our team for personalized assistance.

Yes! BinByte supports importing data from CSV files, Excel spreadsheets, and can integrate with many popular business systems. We also provide free data migration assistance for all new customers. Our support team can help you map your existing data to ensure a smooth transition.

Absolutely. We use bank-level 256-bit encryption for all data transmission and storage. Your data is backed up automatically every hour across multiple secure data centers. We're SOC 2 compliant and undergo regular third-party security audits. You maintain full ownership of your data and can export it at any time.

Yes! BinByte has full-featured native apps for both iOS and Android. You can manage inventory, process sales, view reports, and perform all core functions from your mobile device. The app also works offline, syncing automatically when you reconnect.

The number of users depends on your plan. Starter plans include 5 users, Professional plans include 15 users, and Enterprise plans have unlimited users. You can also purchase additional user packs as needed. Each user can have customized permissions based on their role.

Yes! All plans include email support. Professional plans get priority support via email and chat. Enterprise customers receive 24/7 phone support with a dedicated account manager. We also have extensive documentation, video tutorials, and an active community forum.

Yes! BinByte is designed for multi-location businesses. Professional plans support up to 3 locations, and Enterprise plans support unlimited locations. You can track inventory separately at each location, transfer stock between stores, and view consolidated reports across all locations.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and bank transfers for annual plans. All payments are processed securely through our PCI-compliant payment processor.

Yes, you can cancel your subscription at any time with no cancellation fees. You'll continue to have access until the end of your current billing period. Before canceling, we recommend exporting your data for your records.

Yes! We offer a 14-day free trial with full access to all features (based on your selected plan). No credit card required to start. This gives you plenty of time to test BinByte and see if it's right for your business.